Help Center

Manage Team Members

Invite collaborators, set role-based permissions, and manage access to your organizer account.

Invite a team member

  1. Go to Account → Team.
  2. Click Invite team member.
  3. Enter their email address and select their role.
  4. Click Send invitation. They'll receive an email with instructions to accept and create or sign into their MeGoShow account.

Team member roles

Role What they can do
Admin Full access to all events, orders, marketing, and settings. Cannot access payout or billing details.
Editor Can create and edit events, manage ticket types and orders. Cannot change account settings.
Check-in only Can use the check-in app to scan tickets. No access to dashboard, orders, or financials.

Remove a team member

  1. Go to Account → Team.
  2. Find the member and click Remove.
  3. Confirm the removal. Their access is revoked immediately.

Transfer account ownership

To transfer your account to another team member, contact support. We'll verify the transfer request and move ownership within one business day.

Still need help?

Our support team responds within 4 hours on business days.

Contact support →